Quiet enough that your cat drinks more.
A noisy pump is the #1 reason cats avoid their fountain. We only carry fountains proven to run near-silent, with pumps built to last years, not months, and filters you can actually replace without a fight.
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We are here to answer any questions you may have. Please write to us at contact.solidpaw@gmail.com or by phone at 07 82 34 64 19 .
You want to know your cat is safe when you're not there — not just hope they're fine until you get home.
This feeder lets you see, hear, and feed both your pets in real time, from anywhere, and keeps doing it even if the power drops.
Why it works:
Who it's for: multi-pet households who want full visibility on every meal, without a power outage ever putting that routine at risk.
Specs:
Free UK delivery — 30-day returns — spare parts and camera support available on request. See both bowls, feed both pets, and never worry about a power cut again — order your Pro Feeder today.
Free returns by post, with a pre-paid label included in the parcel.
Tracked and insured home delivery via : Colissimo, DHL, FedEx, Chronopost
Or to a collection point via : Mondial Relay
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Our products are designed by hand in Germany and stocked in the UK.
Our products are covered by a 1 year warranty in accordance with UK law.
Our warranty covers : manufacturing faults (motor, pump, sensors, electronics)
Our warranty does not cover : damage caused by misuse, normal wear and tear of consumables beyond their stated lifespan, or malfunctions caused by an unstable Wi-Fi connection or an incompatible home network.
FEATURES OF OUR PRODUCTS
Quiet enough that your cat drinks more.
A noisy pump is the #1 reason cats avoid their fountain. We only carry fountains proven to run near-silent, with pumps built to last years, not months, and filters you can actually replace without a fight.
Built to outlast, not just to impress.
We don't chase the latest gimmick. Every Solidpaw product is chosen and tested for one thing first: it keeps working, day after day, long after the novelty of an app or a camera has worn off.
Spare parts, not empty promises.
When something wears out, you shouldn't have to throw the whole product away. We stock the parts that actually break, pumps, filters, sensors, so a small issue stays small.
We know this is the #1 fear with any automatic pet product, and it's exactly why we chose ours carefully. Our products are selected specifically for reliable power backup, so a short outage won't leave your cat without food or fresh water. If you're ever unsure about a specific model's backup capability, just ask us before you order.
It's a fair question, not every pet takes to a new routine right away. Most cats adjust within the first few days, especially with feeders and fountains, which don't require any real change in behaviour. For litter boxes specifically, we recommend a short transition period alongside your cat's current box, and our care guide (included with every order) walks you through it step by step. If your cat genuinely won't use it, our 30-day return policy has you covered.
We hear you, a noisy pump is often the reason people end up not using a fountain at all. That's why we only stock fountains that meet a clearly stated noise threshold, tested in real conditions, not just on a spec sheet. If a product page states a dB level, that's the number you'll experience, not an idealised lab result.
This is exactly the gap we built Solidpaw to close. Unlike many alternatives where a single broken pump or sensor means replacing the entire unit, we stock the individual parts most likely to wear out, pumps, filters, sensors. So a small issue stays small, warranty or not.
We reply within 24 hours, and it's a real person who knows the product, not a ticket queue. If a replacement part or a fix is needed, we'll tell you exactly what to expect and how long it'll take, rather than leaving you guessing.